IT/BAF Support

IT/BAF Support

RAD-CON offers a help desk service for its CAPS™ Suite of software. Today’s high-speed internet technologies enable RAD-CON to provide direct support to customers around the world. RAD-CON engineers can identify issues, diagnose problems and work quickly to return your equipment to its normal state of efficient operation, all without the need for an on-site service call. The same technology is used to support operations personnel with answers and information as needed. In conjunction with our Optimization Service, RAD-CON metallurgists can download new annealing cycles directly to the cycle database.

Contact us at CAPS@RAD-CON.com.
For emergency assistance, please call +1.440.871.5720 extension 201.