RAD-CON offers a help desk service for its CAPS™ Suite of software. Today’s high-speed internet technologies enable RAD-CON to provide direct support to customers around the world. RAD-CON engineers can identify issues, diagnose problems and work quickly to return your equipment to its normal state of efficient operation, all without the need for an on-site service call. The same technology is used to support operations personnel with answers and information as needed. In conjunction with our Optimization Service, RAD-CON metallurgists can download new annealing cycles directly to the cycle database.
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For emergency assistance, please call +1.440.871.5720 extension 201.